ZOLODA S.A., founded in 1959, and dedicated to the design, manufacturing and sale of low voltage electrical products, makes the following statement:
Our main goal in our Quality Policy is to meet our customers’ expectations and requirements, observing applicable laws and regulations; providing them reliability in our products and/or services, as well security in our organization.
To meet such goal, we feel compelled to constantly improve the efficiency of our organization.
Techniques, quality, delivery time, as well as the improvement in the quality of our suppliers, are critical in our business, showing the extent of our reliability. All the members in our organization are committed to meet their responsibilities; and by coordinating all processes, their assignments will be performed to satisfy our customers’ needs, both internally and externally.
By being granted internationally renowned certifications of our products we will become market leaders.
We consider it essential to be fully aware of our customers’ demands and needs in order to thoroughly meet them.
The focus of the mentioned concepts is our Customers as our leitmotif, whereas we must be aware of their requirements and needs to fully meet them. Our working environment, ongoing training and education of our staff will be planned and oriented to the improvement of their job. Thus, techniques and the necessary resources will be supplied to improve quality performance, searching for the continuous and daily improvement in quality performance of the quality management system.
Our General Management’s guiding principle is to ensure the compliance with the company’s goals by the enforcement of an efficient quality management system under ISO 9001 international standards. The results obtained in Quality Management must receive a continuous feedback; and their planning and follow-up will be constant. Our understanding, empathy and commitment are a need, and a must, to ensure the success of our job.